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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Kyle

Robert Kyle

August 3, 2026

5  out of  5
rating by Robert Kyle
"Was a member of USAA for decades, cause I don't like change. 🤷🏻‍♂️
Bought a new house in 2019 and decided to check Hester State Farm out. And glad I did, less expensive and with a personal touch!
Recently, I had a tree fall on my fence and shed (luckily not my house). Reached out to Jessica for my next steps and she help guide me through. The whole claim process has been super smooth."
We responded:
"Hey there Robert! I am proud to say we have won over many long-term USAA customers over the years! We are so happy to hear you're pleased with our service and that the claim is going so well! Thank you for being our customer! "
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Lisa Carter LeBlanc

July 31, 2026

5  out of  5
rating by Lisa Carter LeBlanc
"Jessica and her team have been a delight to work with. They're responsive, knowledgeable, and took their time explaining. I highly recommend them to anyone looking for a trustworthy insurance agent!"
We responded:
"Thank you so much Lisa!! We enjoy working with you too!! "
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David Clemons Sr.

July 31, 2026

5  out of  5
rating by David Clemons Sr.
"Very professional"
We responded:
"We greatly appreciate the compliment, David! "
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Umut Can Öcalan

June 12, 2026

5  out of  5
rating by Umut Can Öcalan
"ASK FOR AMBER
If you’re calling State Farm or looking for an insurance agent/ company , do yourself a favor and ASK FOR AMBER! She made the insurance process so easy I almost forgot I was dealing with insurance. Friendly, knowledgeable, and actually fun to talk to. Amber answered all my questions, saved me time, and provided outstanding customer service. Five stars all the way!"
We responded:
"I am so glad you thoroughly enjoyed working with Amber, Umut!! She is a joy to have in my office every day and I am so grateful for her as well!! "
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Bryan Ball

June 10, 2026

5  out of  5
rating by Bryan Ball
"Jessica and Amber are the dynamic duo! Always on it and super positive people..."
We responded:
"We definitely try to embody the Polly Positive attitude in our office every day!! And I love the Dynamic Duo reference! We'll keep honing our Superhero Powers!! "
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Diana Banks

May 31, 2026

5  out of  5
rating by Diana Banks
"I'm really grate=full when you respond to our needs so quickly, my husband and I are very satisfied with the service we receive."
We responded:
"Thank YOU Diana! We are always happy to help you and your husband! "
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Michael McIntyre

May 11, 2026

5  out of  5
rating by Michael McIntyre
"I'm very pleased with State Farm and Amber for helping me out whenever I need help when I call if she's busy she returns my calls immediately I'm very grateful for Amber not just me and my wife also thank you!"
We responded:
"Always happy to help you and your wife Michael! If I can brag about Amber for a minute, I can honestly say, in 9 years I have never had someone tell me, "Amber didn't call me back." Her follow up and care for our customers is impeccable!! "
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Anthony

May 7, 2026

5  out of  5
rating by Anthony
"Amber has been absolutely amazing. She’s helped me save a lot of money for my car and rental insurance. I’m very happy with the service State Farm provides!👍🏿👍🏿"
We responded:
"We're happy to help you put that money back in your pocket Anthony! Every dollar counts! "
Profile photo of Michael Stedman

Michael Stedman

April 30, 2026

5  out of  5
rating by Michael Stedman
"I can’t say enough great things about Jessica Hester State Farm! The entire team is professional, friendly, and truly cares about their clients. A special thank you to Amber she has always been absolutely incredible. She always takes the time to answer all my questions, makes everything easy to understand, and always goes above and beyond to make sure I am taken care of."
We responded:
"Thank you very much Michael!! "
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Tracie Brown

February 24, 2026

5  out of  5
rating by Tracie Brown
"I switched from another SF agency due to non- responsiveness. So happy I did!! Jessica and Amber are the best. Responsive, fast, efficient kind and caring every time."
We responded:
"Thank you, Tracie!!"
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Jeriel Padilla

February 16, 2026

5  out of  5
rating by Jeriel Padilla
"Jessica & Amber are very supportive and kind. Really helped me a lot and super fast."
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Eric Haynes

February 4, 2026

5  out of  5
rating by Eric Haynes
"Jessica and Amber are always very responsive, helpful and kind any time I need anything."
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McKenzie Walsh

January 30, 2026

5  out of  5
rating by McKenzie Walsh
"Jessica and Amber are incredible and I could not be happier with the Hester State Farm office. Not only do they provide exceptional customer service, but they were able to help me provide me with great coverage for homeowners insurance, car insurance and personal property items. They are very responsive and if you are thinking of giving them a call, I recommend you do!"
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Don Bogdala

January 2, 2026

5  out of  5
rating by Don Bogdala
"They always address all of my needs!"
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G W

December 18, 2025

5  out of  5
rating by G W
"The office is great. I've worked with Amber across several cars. She is a pleasure to talk with and gives a good price for great coverage. Couldn't recommend more highly."
We responded:
"Thank you so much for being our customer - and for spreading the good word about us and State Farm! Much appreciated!! We hope you have a Happy Holidays!! "
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Shelika Whitfield

December 2, 2025

5  out of  5
rating by Shelika Whitfield
"The customer service is always pleasant. Amber knows who’s on the other in and always greet me with kindness… she’s the BEST!!!"
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robert capria

November 25, 2025

5  out of  5
rating by robert capria
"The Jessica Hester group care about my insurance needs. Amber is always spot on and quick with getting answers that I might need. I highly recommend them!"
Profile photo of Jean Kennedy

Jean Kennedy

October 21, 2025

5  out of  5
rating by Jean Kennedy
"I’ve had State Farm insurance my entire driving life, 35 plus years, I can honestly say this is the best agent I have worked with. The entire office is so efficient and extremely friendly. They address your questions and concerns quickly. Highly recommended"
We responded:
"Thank you so much Jean! When you're happy, we're happy too!! It's a wonderful partnership we have with our customers. I'm so glad you found us when you moved here from Kentucky. Don't hesitate to stop in and say hi anytime! We love seeing our customers. ~Jessica "
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Declan

October 17, 2025

5  out of  5
rating by Declan
"Jessica was amazing and saved the day when I bought a car last minute right as she was walking out the door, I called and she picked up as she was walking out and she stayed extra to make sure I was on the road the same day. Thanks Jessica!!"
We responded:
"Hey there Declan! I would never want to leave a customer in a bind without insurance when buying a new car. I was waiting for your call, and I'm so glad we got to take care of that for you. "
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Valerie Zack

October 16, 2025

5  out of  5
rating by Valerie Zack
"Most wonderful helpful Agents in the area! Look no further!!"
We responded:
"Thanks office neighbor! We love how you regularly walk by the front windows and wave!! :) We'll see you next time you stop in to make your payment! "
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Carole Anthony

October 15, 2025

5  out of  5
rating by Carole Anthony
"Jessica Hester’s insurance is very reliable, trustworthy’ and available to give you good quotes and a listening ear for what you need. I highly recommend them."
We responded:
"We're always happy to take the time to explain things thoroughly for you. We understand insurance can get confusing and we work hard to make it as easy as possible for you Carole! ~Jessica "
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elsie schaszberger

October 15, 2025

5  out of  5
rating by elsie schaszberger
"- Helped economize all insurance after life-changing event
- Repeatedly gives on Target advice
- Expedient with queries
- Staff, pleasant, courteous, knowledgeable, and helpful
- Would absolutely recommend this office for your insurance needs"
We responded:
"We definitely have been through some life changes together, haven't we Elsie!? Thank you for being our customer all these years. ~Jessica "
Profile photo of Wilco Koelewijn

Wilco Koelewijn

October 13, 2025

5  out of  5
rating by Wilco Koelewijn
"Changing insurance and adding more vehicles was a breeze. Extreme fast responses to questions or inquiries.
In the past I omitted to close a homeowners insurance and was promptly helped by Amber, resulting in terminating the insurance and providing me with a refund."
We responded:
"Thanks Wilco!! So happy Amber was able to help you out and thank you for referring your friend to us!! We appreciate you trusting us to help them. "
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Jeyhs

July 18, 2025

5  out of  5
rating by Jeyhs
"I started a quote with State Farm last night, and this morning Stephanie reached out to me and got me started. Very happy with the service and pricing I received."
We responded:
"Hello and thank you so much for the review! I'm so glad Stephanie was able to get you everything you needed this morning, and that you are so pleased with the price and service!! We truly focus on taking excellent care of our customers, and I'm glad that you felt we did! "
Profile photo of Corwin Peterson

Corwin Peterson

July 10, 2025

5  out of  5
rating by Corwin Peterson
"I have been a client for over 20 years and always received quick and courteous service. State Farm may not always have the best rates, but they will always have the best service - Highly recommended"
We responded:
"Hello Corwin!! Thank you so much! We love having long term customers like you! It's really nice to get to know our customers over the years. In today's day and age, that doesn't happen very often, but we feel it is the best part of our business, as this is when we can really help you the most. "