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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Stuermer

July 8, 2024

5  out of  5
rating by Justin Stuermer
"Jessica has been my agent for close to 15 years. She and her staff have always been amazing, helpful and prompt whenever I pick up the phone for assistance. I truly believe that they look out for their customers. I will never consider using a different insurance company for my needs as long as she and her staff are around. You can't find customer service like this nowadays. Can't say enough about them."
We responded:
"Wow, thank you Justin. I am humbled beyond belief. We feel so fortunate to have such amazing people, like you, as our customers! Thank you again!! "
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Mo

June 25, 2024

5  out of  5
rating by Mo
"Been with Jessica Hester for 13 years. Service is a 12 out of 10, they are Awesome and really know everything I need to know !!"
We responded:
"You know we are so grateful that you allow us to take care of your policies and answer any questions you may have, over the years. Thank you so much for the kind words!! Call us anytime! "
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Jeffery Aman

May 31, 2024

5  out of  5
rating by Jeffery Aman
"Absolutely a 5/5 star location. This team has been taking care of my family for years, and we've had no issues at all! Ms. Jessica and Ms. Amber are super friendly and will help you out with no problems at all."
We responded:
"Thank you, so very much, Mr. Aman for the kind words. That means a lot to us! We are so grateful to have your family as our customers. We try to make insurance and easy and maybe even as fun as possible for you! And I hope we continue to do so throughout the years. "
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derrwitt music

April 16, 2024

5  out of  5
rating by derrwitt music
"It is my pleasure to provide Jessica Hester and Amber a review to the service they provide to there customers. I have been a long term client for many years and have gotten to know and respect the relationship quality and professional service they have always shown me through my journey with as a partner/client."
We responded:
"Thank you for your trust Derrrwitt! We greatly appreciate your business! It's nice it today's day and age of technology, you still have a business you can get to know really well over the years. I often tell my clients; I will probably be right here in this chair working until the day I die!! :) "
Profile photo of Season Roberts

Season Roberts

March 27, 2024

5  out of  5
rating by Season Roberts
"I cannot recommend Jessica Hester and her team at State Farm highly enough! Jessica and her associate Amber, truly make you feel like a VIP customer, always going above and beyond. Their response times are incredibly fast, and they work tirelessly to resolve any issues promptly. Their dedication to customer service is unparalleled. I trust them to handle both my business and personal insurance needs. #TeamHester"
We responded:
"You're the best Season! Thank you! Please stop in and say Hi sometime soon! We miss seeing you!! "
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Ashton Stout

March 25, 2024

5  out of  5
rating by Ashton Stout
"We have policies for all the family cars, renters insurance for me and my brother and nothing but GLOWING reviews for Jessica and her team! Anytime we have questions or concerns and contact them, they pick up and treat us like family. Thank you all for what you do for us!"
We responded:
"And we love taking care of your entire family Ashton. I think I remember when you first started driving! How time flies.... :) "
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dianne sanchez

November 6, 2023

5  out of  5
rating by dianne sanchez
"I have been with Jessica Hester and her crew for years and they are WONDERFUL to work with. They make everything so easy and they are very proficient in all they do. Great people and group!!"
We responded:
"We love you Miss Dianne!! You've been with us since day one!! You're the best. "
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Erin Carter

October 6, 2023

5  out of  5
rating by Erin Carter
"These ladies are unfailingly kind and helpful. Been doing business with them for 10+ years!"
We responded:
"Thank you so much Erin! "
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Harley DragonsMoon

August 28, 2023

5  out of  5
rating by Harley DragonsMoon
"They are amazing....."
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John Privett

July 20, 2023

5  out of  5
rating by John Privett
"The level of customer service and support provided by Jessica and her team has been second to none. A great value when it comes to the amount of coverage for both auto and home insurance. Will continue to work with and recommend for years to come!"
We responded:
"Thanks John! That means a lot coming from someone who works at an auto dealership! I'm sure you know all the options out there, but still choose us. We greatly appreciate you! "
Profile photo of Holly DeFilippo 3

Holly DeFilippo 3

July 15, 2023

5  out of  5
rating by Holly DeFilippo 3
"I have been working with Jessica Hester and her group at State Farm for many years, and trust and enjoy the time spent with them."
We responded:
"Thanks Holly, we truly enjoy working with you and helping you as well! "
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Deanna Patton

July 12, 2023

5  out of  5
rating by Deanna Patton
"Great customer service!"
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Alvin Barnuevo

July 12, 2023

5  out of  5
rating by Alvin Barnuevo
"Jessica and her team are amazing!!! They get it done"
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Buttermilkisses

July 12, 2023

5  out of  5
rating by Buttermilkisses
"Amazing!"
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KELLY MOTLEY

July 21, 2022

5  out of  5
rating by KELLY MOTLEY
"Jessica is great! She is so knowledgeable and patient. She answered all of my questions and really helped me find the perfect fit on my insurance. I would highly recommend her for all you insurance needs."
We responded:
"Thank you so much for the kind words Kelly!!"
Profile photo of Nevie Sessoms

Nevie Sessoms

July 21, 2022

5  out of  5
rating by Nevie Sessoms
"Eventhough I currently have my policies with another company, Jessica happily answered my question and concerns. She went over my policies and avoided me on coverage lapses. Jessica will help regardless if it turns into a sale or new client. She just believes in helping people find the best insurance for their needs."
We responded:
"Always happy to help Nevie!! Thank you for checking out State Farm and asking us for quotes!! I'm sure we'll get you over here soon! :)"
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robert hammond

July 21, 2022

5  out of  5
rating by robert hammond
"Jessica and her team are the best! I've used other agents in the past and none of them have compared to Jessica. Her knowledge goes well beyond the field of insurance. Thanks for your help!"
We responded:
"Thank you so much Robert... we appreciate it."
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Mary Mick

July 21, 2022

5  out of  5
rating by Mary Mick
"I switched all of my insurace to Jessica. I know that I have great service from her office when anything happens. She has my home owners insurance, car insurance and my umbrella insurance. If you are looking for an agent that knows her stuff, give them a call!!"
We responded:
"Thank you Mary! It was almost fun seeing how great all of your policies worked out! We are happy to have you with us!"
Profile photo of Bruce Jones

Bruce Jones

July 21, 2022

5  out of  5
rating by Bruce Jones
"Jessica is incredible! When I was in my first accident - she wasn’t even my insurance agent but sprang to action and helped me through the process. I immediately switched insurance companies and I’ve never looked back!"
We responded:
"We are happy to help in any way we can and we have loved getting to know you and your growing family over the years. Thanks Bruce!"
Profile photo of Kerianne Schrader

Kerianne Schrader

May 13, 2022

5  out of  5
rating by Kerianne Schrader
"I called the office because I was in need of some information for a quote. I spoke with Amber and she was such a delight to speak with. She was extremely helpful and was able to assist with everything I needed!"
We responded:
"Amber is my right hand and my left hand!! I'm so glad you spoke to her and she was able to help you Kerianne!"
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Adalberto Morales

March 31, 2021

5  out of  5
rating by Adalberto Morales
"Very professional and caring. They take the time to get to know each customer personally which makes doing business with them a pleasure."
We responded:
"You're the best Adalberto!"
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Nam Ly

August 3, 2020

5  out of  5
rating by Nam Ly
"Excellent agency. Very willing to go to bat for you when it is time to make a claim, even if it is huge."
We responded:
"We are so glad to hear you were pleased with your claim, Nam. You know we are always more than happy to go to bat for our customers!"