
State Farm® Insurance Agent Jessica Hester
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sabrina Alexander
March 20, 2025
"Jessica and Amber truly are so helpful and kind. They’ve always made themselves available to assist with any questions or concerns!"
"Sabrina, it was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
Leah Spradlin
March 10, 2025
"Absolute best insurance agent I could ever dream of. Jessica and her team have guided me every step of the way, amidst a changing landscape of becoming divorced and needing to restart my life on my own terms. I would recommend this agency to anyone!"
"Thank you so much Leah, we love having you as our customer. We're here to help anytime you need us! "
tonya lecky
February 28, 2025
"Jessica has been my agent for years. It isn't just her sunny disposition that keeps me as her client. She's knowledgeable, efficient, trustworthy, and a hard working person who sincerely wants to be my rock in good times and bad. She has always given me solid advice and guided me to make the best choices regarding life, home, car, and umbrella insurance policies, as well as investments. I appreciate that she speaks my language and doesn't try to talk on a level that leaves me feeling ignorant about the world of insurance. She always has time for me. I don't just have an insurance agent, I have a friend I can reach out to directly, twenty four hours a day, if an emergency arises. I sleep well at night knowing she has me, my home, it's contents, my car, and most importantly, my family covered. I know I won't find that piece of mind, or her level of service and commitment, with any other company. The Gem of Jessica's office is Amber. Amber has a smile you can hear over the phone. She never makes me feel as though I am bothering her with the multitude of questions or requests that I have on a regular basis. This girl knows her stuff! She is text friendly which is bonus because I don't always have time to call the office. She is quick to respond to calls, texts and emails. Amber is so much more than a secretary or receptionist. She's Jessica's right hand person and for good reason. There isn't anything you can thrown at Amber that she can't handle and she'll do it with confidence and a smile."
"I really don't even know what to say Tonya, except thank you, from the bottom of my heart! We have been through so many phases of life together through the decades! I'm so glad that you know we are always here for you, and we love having you as part of our State Farm family. "
Virginia Gentile
January 23, 2025
"Amber is wonderful to work with. She is polite and courteous and very knowledgeable"
"Thank you so much Virginia!! She's a wonderful person to work with day in and day out! I know, as a business owner, I am so lucky to have her! "
Dana Reitz
January 7, 2025
"Jessica and Amber are very knowledgeable, efficient and caring. I have appreciated their prompt service in regards to getting a quote and switching all of our policies to their agency. Hopefully we will not need to file any claims, but should we need to, I feel better knowing that I have a wonderful local office I can work with. Thank you, Jessica and Amber, for being so great to work with!"
"We have truly enjoyed getting to know your family, Dana!! And we are so grateful to have you as one of our customers!! Don't hesitate to stop in and say HI anytime! "
Lindy Aman
December 12, 2024
"Jessica Hester and her team are the embodiment of professionalism. They have set a gold standard with respect to delivering outstanding customer service!"
"Thank you so much Lindy! Customers like you make our job easy!! "
Denise Setzer
December 10, 2024
"I’ve been with Jessica Hester for 5 years, and I couldn’t be happier with the level of service and care she provides. Jessica and her assistant, Amber, are always responsive, professional, and genuinely invested in ensuring I have the best coverage for my needs. Whether I have a quick question or need help navigating a claim, they go above and beyond to make the process smooth and stress-free. It’s clear they prioritize their clients' needs and truly care about building long-term relationships. I highly recommend Jessica for anyone looking for top-notch insurance support!"
"Thank you so much, Denise for the kind words!! Claims can be stressful, and we are always more than happy to help, in any way we can, make the process as smooth as possible!! "
Justin Stuermer
July 8, 2024
"Jessica has been my agent for close to 15 years. She and her staff have always been amazing, helpful and prompt whenever I pick up the phone for assistance. I truly believe that they look out for their customers. I will never consider using a different insurance company for my needs as long as she and her staff are around. You can't find customer service like this nowadays. Can't say enough about them."
"Wow, thank you Justin. I am humbled beyond belief. We feel so fortunate to have such amazing people, like you, as our customers! Thank you again!! "
Mo
June 25, 2024
"Been with Jessica Hester for 13 years. Service is a 12 out of 10, they are Awesome and really know everything I need to know !!"
"You know we are so grateful that you allow us to take care of your policies and answer any questions you may have, over the years. Thank you so much for the kind words!! Call us anytime! "
Jeffery Aman
May 31, 2024
"Absolutely a 5/5 star location. This team has been taking care of my family for years, and we've had no issues at all! Ms. Jessica and Ms. Amber are super friendly and will help you out with no problems at all."
"Thank you, so very much, Mr. Aman for the kind words. That means a lot to us! We are so grateful to have your family as our customers. We try to make insurance and easy and maybe even as fun as possible for you! And I hope we continue to do so throughout the years. "
derrwitt music
April 16, 2024
"It is my pleasure to provide Jessica Hester and Amber a review to the service they provide to there customers. I have been a long term client for many years and have gotten to know and respect the relationship quality and professional service they have always shown me through my journey with as a partner/client."
"Thank you for your trust Derrrwitt! We greatly appreciate your business! It's nice it today's day and age of technology, you still have a business you can get to know really well over the years. I often tell my clients; I will probably be right here in this chair working until the day I die!! :) "
Season Roberts
March 27, 2024
"I cannot recommend Jessica Hester and her team at State Farm highly enough! Jessica and her associate Amber, truly make you feel like a VIP customer, always going above and beyond. Their response times are incredibly fast, and they work tirelessly to resolve any issues promptly. Their dedication to customer service is unparalleled. I trust them to handle both my business and personal insurance needs. #TeamHester"
"You're the best Season! Thank you! Please stop in and say Hi sometime soon! We miss seeing you!! "
Ashton Stout
March 25, 2024
"We have policies for all the family cars, renters insurance for me and my brother and nothing but GLOWING reviews for Jessica and her team! Anytime we have questions or concerns and contact them, they pick up and treat us like family. Thank you all for what you do for us!"
"And we love taking care of your entire family Ashton. I think I remember when you first started driving! How time flies.... :) "
dianne sanchez
November 6, 2023
"I have been with Jessica Hester and her crew for years and they are WONDERFUL to work with. They make everything so easy and they are very proficient in all they do. Great people and group!!"
"We love you Miss Dianne!! You've been with us since day one!! You're the best. "
Erin Carter
October 6, 2023
"These ladies are unfailingly kind and helpful. Been doing business with them for 10+ years!"
"Thank you so much Erin! "
Ashley aka Harley DragonsMoon
August 28, 2023
"They are amazing....."
John Privett
July 20, 2023
"The level of customer service and support provided by Jessica and her team has been second to none. A great value when it comes to the amount of coverage for both auto and home insurance. Will continue to work with and recommend for years to come!"
"Thanks John! That means a lot coming from someone who works at an auto dealership! I'm sure you know all the options out there, but still choose us. We greatly appreciate you! "
Holly DeFilippo 3
July 15, 2023
"I have been working with Jessica Hester and her group at State Farm for many years, and trust and enjoy the time spent with them."
"Thanks Holly, we truly enjoy working with you and helping you as well! "
Deanna Patton
July 12, 2023
"Great customer service!"
Alvin Barnuevo
July 12, 2023
"Jessica and her team are amazing!!! They get it done"
Buttermilkisses
July 12, 2023
"Amazing!"
KELLY MOTLEY
July 21, 2022
"Jessica is great! She is so knowledgeable and patient. She answered all of my questions and really helped me find the perfect fit on my insurance. I would highly recommend her for all you insurance needs."
"Thank you so much for the kind words Kelly!!"
Nevie Sessoms
July 21, 2022
"Eventhough I currently have my policies with another company, Jessica happily answered my question and concerns. She went over my policies and avoided me on coverage lapses. Jessica will help regardless if it turns into a sale or new client. She just believes in helping people find the best insurance for their needs."
"Always happy to help Nevie!! Thank you for checking out State Farm and asking us for quotes!! I'm sure we'll get you over here soon! :)"
robert hammond
July 21, 2022
"Jessica and her team are the best! I've used other agents in the past and none of them have compared to Jessica. Her knowledge goes well beyond the field of insurance. Thanks for your help!"
"Thank you so much Robert... we appreciate it."
Mary Mick
July 21, 2022
"I switched all of my insurace to Jessica. I know that I have great service from her office when anything happens. She has my home owners insurance, car insurance and my umbrella insurance. If you are looking for an agent that knows her stuff, give them a call!!"
"Thank you Mary! It was almost fun seeing how great all of your policies worked out! We are happy to have you with us!"